Exceptional customer service and value.
Testimonials
“I’ve managed and operated multiple different properties and have used Spillett services in various ways. We have used their services for dedicated on site hourly security, contracted nightly visits and private events over the course of a 15 year ongoing relationship.The Spillett outfit is managed professionally by Dave Stick.They are quick, responsive and adaptable to an ever changing environment with the dynamic landscape of overnight clientele Banff can offer. Most importantly, they offer a well trained and mobile security team that provide the necessary safety to my employees and guests overnight.”
– Peter DuBeau, Moose Hotel & Suites | Pacini Restaurant, Banff, Alberta
“During my ten year association with the Fairmont Banff Springs I have had the distinct pleasure of working with Spillett Security Group on many levels. The Hotel retained Spillett Security Group to oversee the day to day security operation of the Hotel, for the well-being of our guests, colleagues and the asset. However; the needs of the Hotel often extended well beyond the daily routines and Spillett Security Group were heavily vested in the long range planning, training, and emergency preparedness for the benefit of all stakeholders. The hiring and training standards Spillett Security Group mandated for all their own hires was done with a perfect balance of professional knowledge and guest facing courtesy.
The Fairmont Banff Springs never had to be concerned with guest facing issues or conflicts as Spillett Security Group handled each situation with the same proud hospitality tradition delivered by the Fairmont Banff Springs.
Spillett Security Group are long term partners with a shared vision for the success of the Hotel, the Owners, the Asset and above all; for the safety of all who cross our threshold.”
– David Roberts, Retired Regional Vice President & General Manager, Fairmont Banff Springs
“I have had the pleasure of Spillett Security looking after our two property’s security needs for over 20 years. Their team has always provided an extremely reliable, high quality security service, allowing for a safe and peaceful experience, for both our guests and staff alike. They focus on excellent customer service that reflects our own model and I would not hesitate to recommend Spillett.”
– Gary Charlton, Owner, Charlton Resorts
I have worked with Dave and his team on several occasions over the past 30 years, from the time I was with the RCMP in Kananaskis in the early 1990’s to my time as the Unit Commander of the RCMP Southern Alberta Protective Operations Unit (retired 2015). It was during this time that we worked together to coordinate security for visiting Diplomats and organizing major events (CDMA Conference of Defense Minister of the Americas, May 2008, and the visit of French President Francois HOLLANDE along with Canadian Prime Minister Stephen HARPER, November 2014) that took place at the Banff Springs Hotel. Dave and his team could be counted on to help plan out the initial plans for security but were always understanding and accommodating with all the last-minute changes that routinely happen during VIP events. Professional, team oriented and always at the top level of deportment describes Dave and his team when I have worked alongside them. I can honestly say that any time I had a need to engage Dave and his team, I knew I was in good hands and never had to worry about any component of the visit that would involve them. True professionals!!!!
I would be remiss of me to not make mention of Don MOONEY, VIP Concierge at the Banff Springs Hotel. Don and Dave have always worked together to meet the challenges of a visit and gone well beyond their normal duties.
I can add that event to this day in 2021, I continue to engage Dave and his team on security matters and there has been no change in how they conduct themselves and operate as a team.
G.M. (Glenn) POLLARD (ret.)
Unit Commander
RCMP Southern Alberta District
Protective Security Operations
“I had the pleasure to work closely with Dave Stick and the team at Spillett Security, during my time as Hotel Manager of the Fairmont Banff Springs 2017 -2019. For me, it was values and qualities as; personal integrity, constant engagement, professionalism and (local) expertise, that made Spillett an extremely valuable partner, whenever having to deal with an emergency or larger crisis at hand. But equally important, Dave, played a critical driver and role in developing and keeping our crisis management plans and response relevant and functional, so to mitigate risk ahead. On the basis of 20 years international hospitality experience, I confidently give Dave and Spillett my highest recommendations.”
– Christian Madsen, General Manager, Hotel At Six
"Dave Stick and the Team at Spillett Security are terrific. They consistently demonstrate their commitment to the safety and security of everyone on site at the YWCA Banff. I wouldn’t hesitate to recommend this experienced team"
-Rae Roberts, Director of Operations, YWCA Banff